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Zuko Knowledge Base

FAQs

Table of contents
  1. I’m getting an 400 error. What does it mean?
  2. I’m getting an 403 error. What does it mean?
  3. I’m getting an 404 error. What does it mean?
  4. I’m getting an 429 error. What does it mean?
  5. I’m getting some other type of error

I’m getting an 400 error. What does it mean?

Example:

400 Bad Request

This error means that the request is not valid.

Check the parameters that you have provided.

More information on the supported parameters can be found here.

I’m getting an 403 error. What does it mean?

Example:

403 Forbidden

This error usually means that the API key you used is incorrect, or it does not have access to the requested form.

Please check that you are using the correct API key.

More information on what the API key is can be found here.

I’m getting an 404 error. What does it mean?

Example:

404 Not Found

This error usually means that the API was not able to find a form using the UUID that you have provided.

Please check the form UUID that you have provided and try again.

More information on what the form UUID is can be found here.

I’m getting an 429 error. What does it mean?

Example:

429 Too Many Requests

You have hit one of the limits on the API.

More information on the limits can be found here.

I’m getting some other type of error

If you’re getting an error that’s not documented above, please reach out to your account manager, who will be able to assist further.